What happens when a mother returning from a seven-year career break becomes one of fintech’s most transformative CEOs? And what drives that same leader to trade corporate success for a pro bono mission that could reshape an entire industry?
In the latest episode of “Why We Lead,” hosts Angela Yore and Lynda Clarke sit down with Joanne Dewar, a name that’s become synonymous with both fintech excellence and meaningful change. Her story isn’t just about climbing the corporate ladder. It’s about redefining what leadership looks like when it’s fuelled by genuine purpose.
Many recognise Joanne Dewar from her transformative leadership as CEO of Global Processing Services (GPS). She guided GPS through remarkable growth and a significant exit. But her path to the top was anything but typical. Imagine stepping back into the workforce after a seven-year career break to raise her family. Joanne shares how this surprising re-entry blossomed into a decade-long journey culminating in the CEO role. And what about that initial “interim” CEO title? Hear how she navigated that delicate situation.
Are leaders born, or are they shaped by their experiences? Joanne reflects on her formative years, offering a touching glimpse into the influence of her father. Discover how witnessing his ability to unite people around a shared vision profoundly impacted her own leadership style. She describes her younger self as “more introverted, quite studious”. So, how did that evolve?
It might surprise many to learn that this articulate leader once felt “terrified of public speaking.” Joanne candidly recounts her journey from near silence to becoming a confident and sought-after voice. What were the crucial steps, and who formed the supportive “tribe” that helped her find her footing on stage?
After a hugely successful corporate career, what compels a leader to pivot to a pro bono mission? Joanne speaks with immense passion about Project Nemo, her initiative to champion disability inclusion and accessibility within fintech. She uncovers an industry “oversight” and explains why this cause is critical. Why does she say fintech has sometimes had a “closed sign on our shop window” for disabled talent and customers?
The fintech world is often described as a “rocket ship or a rollercoaster.” Joanne has navigated its peaks and troughs, including industry-shaking events like the Wirecard crisis. She reveals the core qualities she believes are essential for leading through such intense pressure and the vital role of collaboration.
Joanne’s leadership is deeply people-centric. We discuss how her authentic approach challenged conventional CEO archetypes and fostered a powerful team dynamic.
Joanne Dewar’s story is a compelling narrative of resilience, purpose, and the courage to lead on her own terms. It’s a powerful reminder that leadership can emerge from unexpected places and be driven by a profound desire to make a difference.
If you’re intrigued by the real stories behind impactful leaders in fintech, or simply seeking inspiration, this episode is a must-listen.
Tune in to “Why We Lead” to hear Joanne Dewar’s full story and the invaluable lessons learned along her extraordinary path.
Listen to the full episode here:
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